ph96 is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it.
Your Data Rights
ph96 protects all player data with 256-bit SSL encryption in transit and AES-256 encryption at rest. Your personal information is never stored in plain text.
ph96 will never sell, rent, or trade your personal data to unaffiliated third parties for their marketing purposes. Your information is used to serve you, not monetize you.
Philippine players have the right to access, correct, delete, and export their personal data held by ph96. Submit a data request anytime via our support team.
ph96 processes personal data in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations in the Philippines.
When ph96 makes material changes to this Privacy Policy, we notify registered players via email or in-platform notification before the changes take effect.
Have a question about your data? Our support team is available around the clock via live chat. We respond to data access and deletion requests within 5 business days.
This Privacy Policy ("Policy") describes how ph96 ("ph96," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal information about individuals ("Players," "Users," or "you") who access or use the ph96 online casino and sports betting platform available at ph96.vu (the "Platform").
ph96 respects your privacy and is committed to protecting the personal data of all Filipino players in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission of the Philippines ("NPC").
By registering an account, making a deposit, placing a bet, or otherwise using the ph96 Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal information as described in this Policy. If you do not agree with this Policy, please do not use the ph96 Platform.
ph96 collects personal data directly from you, automatically through your use of the Platform, and in some cases from third-party verification services. The categories of personal data we collect include:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth, selfie data |
| Processing deposits and withdrawals | Financial transaction data, payment identifiers |
| Delivering gaming services and calculating results | Gaming activity data, session data |
| Fraud detection and anti-money laundering compliance | Financial data, device data, IP address |
| Responsible gaming monitoring and intervention | Gaming activity data, responsible gaming tool usage |
| Customer support provision | Communications data, account data |
| Marketing communications (with consent) | Email, mobile number, gaming preferences |
| Platform security and technical maintenance | Technical and device data |
| Legal and regulatory compliance | All categories as required by law |
ph96 processes your personal data only for the specific purposes set out above and does not use your personal data for any incompatible purpose without your separate consent.
ph96 processes your personal data on the following legal bases as provided under the Data Privacy Act of 2012:
ph96 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
ph96 engages trusted third-party service providers who process personal data on our behalf, including: payment processors (GCash, Maya, bank partners), identity verification providers, game software providers (JILI Games and other licensed developers), cloud hosting providers, and customer support platform operators. All service providers are bound by data processing agreements and may only use your data to provide services to ph96.
ph96 may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or regulatory direction — including disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments.
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to a successor entity, subject to equivalent privacy protections.
ph96 may share your personal data with third parties where you have provided explicit consent for such sharing.
ph96 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The types of cookies ph96 uses include:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect Platform functionality.
ph96 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations:
Upon expiry of the applicable retention period, ph96 will securely delete or anonymize your personal data.
ph96 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While ph96 implements industry-standard security measures, no online platform can guarantee absolute security against all possible threats. Players are encouraged to use strong, unique passwords and enable two-factor authentication on their ph96 accounts.
Under the Data Privacy Act of 2012 and ph96's Privacy Policy, registered Philippine players have the following rights regarding their personal data:
To exercise any of the above rights, please contact the ph96 Data Privacy Officer via email at [email protected]. ph96 will respond to all data subject requests within five (5) business days.
The ph96 Platform is strictly intended for adults aged 21 years and above as required under applicable Philippine gambling regulations. ph96 does not knowingly collect personal data from persons under the age of 21.
If ph96 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any balance in such an account will be forfeited in accordance with our Terms and Conditions.
If you are a parent or guardian and believe your child may have registered on ph96, please contact our support team immediately at [email protected].
ph96's servers and operations are primarily based to serve the Philippine market. In some cases, your personal data may be transferred to, stored in, or processed by service providers located outside of the Philippines, including game software providers, cloud infrastructure providers, and fraud detection services operating in other jurisdictions.
Where such cross-border transfers occur, ph96 ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of the Data Privacy Act of 2012. These safeguards may include contractual clauses, the recipient country's data protection adequacy assessment, or other lawful transfer mechanisms recognized by the National Privacy Commission.
The ph96 Platform may contain references to third-party services such as payment providers (GCash, Maya, BPI, BDO, Metrobank) and game providers. This Privacy Policy applies solely to the ph96 Platform and does not cover the privacy practices of any third-party services. ph96 is not responsible for the privacy practices of third parties, and we encourage players to review the privacy policies of any third-party services they interact with.
ph96 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or business operations. When material changes are made, ph96 will:
Your continued use of the ph96 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you may close your ph96 account.
ph96 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. For any privacy-related inquiries, data subject access requests, or complaints, please contact:
If you are not satisfied with ph96's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (privacy.gov.ph).
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